协助前厅部运营手册的准备及更新。

Assists in the preparation and updates of the Front Office Departmental Operations Manual.

协助定期主持召开部门沟通会并确保例会和会议切实有效。

Assists to conduct r

协助值班工程师完成所有日常工作，并确保所有工程部相关设施能安全有效地运作。

To support the Manager in the performance of all the daily duties by processing and ensuring that all services associated wi

Patrol lobby lounge, corridor, guest floor and public area.

对大堂，走廊，客房楼层和公共区域进行巡查。

Talking with management, our guests, associates and ask them something to Investigates infrin

遇到投诉或问题，如果不能立即找到解决问题的方法时，则向副理汇报。

Reports complaints or problems to Assistant Manager if no immediate solution can be found.

确保具有营销员的态度并在酒店内随时发现销

Ensures all telephone calls are handled in a polite, efficient manner.

确保用礼貌，有效的方式处理所有来电。

Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution

？按照制定的计划时间表开展客房服务和维护保养工作并高质量的完成工作。

Carries out guestroom servicing/ maintenance works according to the established schedule and high quality of finishing work.

运用

坚持遵从餐厅开关档程序，收银章程，清洁计划，排班表，凯悦政策和标准来确保自己的区域可以有效的运营。确保给每个客人提供高品质的客户体验是酒店可以达到高效的生产力和最低的成本运营并且能够提升员工的积极性和

主要对于餐饮部,厨房部卫生清洁以及食品安全主要管理，包括垃圾房，市政的管理

Majoring in F&B culinary and hygiene cleaning,garbage room and relates government cooperation

协助制定和维护详细的部门运作手册，反映部门的政策和程序，工作流程和绩效标准。 确保年度回顾准确反映任何变化。

Assists with the development and maintenance of a detailed Departmental Operations Manual t