岗位职责

1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。

2.宾客服务经理在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。

3.要负责处理宾客的问题和投诉。

4.要

Financial Advisor Channel Manager

（Job Responsibilities & Requirements）

1、老渠道维护，新渠道开拓

2、熟悉掌握公司专业知识

3、积极开发顾客资源，拓展销售渠道

4、客户征询事项的解答及办

岗位概览：

1. Understand market and customer needs； take responsibility for market intelligence, developing of regions/applications, including competitor analysis and monitoring. 了解市场和客户需求

1、公司客户销售经理职位

2、国际酒店同岗位工作经验一年以上

3、形象气质佳

4、良好的英文水准，善于沟通

【Job responsibility:】

1. Design and lead HR planning align with company business strategy

2. Lead and continually improve HR policies and processes

3. Employee staffing and allocation management

【Job responsibilities】:

1.Continuous Improvement & Effective Problem Solving

1） Support the organization in achieving SQDCG and financial objectives through effective application of the Regal Bu

Position Overview：

1.Take charge of daily sales activity to achieve ambitious growth targets in China.

2.Take responsibility for market intelligence, strategic market planning and developing of reg

Location: Xiamen, Kunshan

Reports directly to: Sales Manager

Position Overview：

1.Understand market and customer needs； take responsibility for market intelligence, developing of regions/appl

【Responsibilities】:

?Daily costing related work handling, including item cost set up, reviewing, and updating；

?Be a member of std cost set up team, work closely with relevant functions to develo

【Job responsibility】:

1.Lead and direct to set up and operate company quality assurance system to achive the quality goals and meet customer’s requirements, support business grow

2.Manage, overse

形象端正，沟通能力强，有团队协作精神，责任感强；

3年以上星级酒店同等岗位工作经验

确保拜访客人的专业性：运用凯悦的顾问式销售原则和市场营销分析报表工具理念。

Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.

根据既定的

将布草放入洗衣机并加入规定数量的洗涤液、皂液或其它清洗剂。

Loads linen into washer and adds specified amount of detergent, soap, or other cleaning agent.

操作自动水洗及漂洗布草的机器。

Operates mac

遇到投诉或问题，如果不能立即找到解决问题的方法，则向领班/副理汇报。

Reports complaints or problems to Team Leaders/ Assistant Manager if no

immediate solution can be found.

确保具有营销员的态度并在

协助值班工程师完成所有日常工作，并确保所有工程部相关设施能安全有效地运作。

To support the Manager in the performance of all the daily duties by processing and ensuring that all services associated wi

Patrol lobby lounge, corridor, guest floor and public area.

对大堂，走廊，客房楼层和公共区域进行巡查。

Talking with management, our guests, associates and ask them something to Investigates infrin

遇到投诉或问题，如果不能立即找到解决问题的方法时，则向副理汇报。

Reports complaints or problems to Assistant Manager if no immediate solution can be found.

确保具有营销员的态度并在酒店内随时发现销

Ensures all telephone calls are handled in a polite, efficient manner.

确保用礼貌，有效的方式处理所有来电。

Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution

确保遵循品牌承诺并始终提供优异的对客服务。

Delivers the brand promise and provide exceptional guest service at all times.

适时的为其他部门员工同样提供优质的服务。

Provides excellent service to inte

确保礼宾部的有效运行,并根据有关理念表现出始终如一的礼貌,专业,有效和灵活的服务态度。

Ensures the smooth running of the Concierge department and related areas according to the established concept state

持续监视安全装置中紧急的状况。

Continuously monitors installed safety devices for emergency readiness.

巡逻公共区域，餐厅，客用楼梯，办公室，植物室，以及酒店的其他地方，确保这些地方和酒店内、外财产

协助制定和维护详细的部门运作手册，反映部门的政策和程序，工作流程和绩效标准。 确保年度回顾准确反映任何变化。

Assists with the development and maintenance of a detailed Departmental Operations Manual t

Position:Senior Sales Manager

职位：高级销售经理

有相关工作经验，积极工作态度