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铭门供应链管理（厦门）有限公司
铭门供应链管理（厦门）有限公司招聘亚马逊运营专员,客户关系主任-Customer Relation Associate,单证文件主管（美加线）,客服操作主管Customer Care ＆ Operation,（海运） 客服与操作经理,（海运） 客服与操作主管,（海运） 资深客服与操作专员,区域业务发展经理,资深客户关系主任 - Senior Customer Relation Associate,（海运） 客服与操作专员,航线主管-澳新,航线主管-拉丁,航线主管-北美,文件单证专员,亚马逊运营主管
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| 招聘职位：资深客户关系主任 - Senior Customer Relation Associate
(1人)
No.2946688
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| 招聘单位： 铭门供应链管理（厦门）有限公司
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单位资料
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招聘期限： 2024-07-03 2024-08-02 16:07
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联 系 人： 林小姐(人事主管)
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联系电话： (合则约见、谢绝来电)
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通信地址： 厦门市思明区吕岭路1819号精图数码大厦B座701-6(361000)(合则约见、非请勿访)
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| 职位基本信息
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| 学历要求： 大专以上
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| 职位性质： 全职
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工作经验： 八年工作经验以上
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| 年龄要求： 28岁至35岁
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| 工作地点： 厦门市
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| 参考月薪： 8000-10000元/月
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| 职位职责和职位要求
(Job Responsibilities & Requirements)：
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As a Senior CRA （ Senior Customer Relation Associate）, you will be required to support AM （Account Manager） & CRE （Customer Relation Executive） on daily sales & marketing campaign, as well as working with CCO with CCO （Customer Care & Operation）team to ensure our customers receive the highest standards of customer care and support.
Your responsibility
1. Support AM （Account Manager） & CRE （Customer Relation Executive） in the daily activity （quotations/RFQ, sales lead/pipepine, record sales activity, competitive intelligence）
2. Monitor sales data and budget fulfillment
3. Coordinate with CCO （Customer Care & Operation） & Overseas network in a responsive manner
4. Lead the initial shipment execution for new clients and new business opportunities to ensure that we can consistently deliver the promised solution
5. Proactively identify, propose, quote, and close new business opportunities to deepen the customer relationship
6. Provide feedback to AM & CCO on how the client‘s needs are met, and will serve as a critical input for their continuous improvement loop.
We expect
Experience
· Fluently read, speak and write in English
· 2-4 years of experience in supply chain operations, sales or account management roles, or equivalent relevant internal experience
· A background in logistics, freight forwarding, or supply chain （preferred）
· Familiar with office software, good listening and speaking ability, good communication with overseas business partners independently
· Experience of Transpacific routes （USA & Canada） is a plus
Mindset
· Client-centric: obsessed with client outcomes, doing what it takes to deliver the client‘s expectations
· Hands-on, process-oriented, structured thinking with strong problem-solving skills
· Deeply curious: always working to understand the client‘s needs and learn how we can best meet them
· Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship
· Strong business acumen: sense of responsibility, willing to work under pressure independently
· Time management: ability to multi-task, manage time well and finish work before deadline
We offer
1. Competitive salary and benefit package 良好的薪酬和福利体系
2. Internal job transfer opportunity 内部轮岗体系
3. Talent development program 内部培训提升机制
4. Inspiring work environment and culture for career building 积极向上的工作环境和团队文化
5. Competitive remuneration and professional career development path will be offered to the highly qualified candidates. 为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。
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联 系 人： 林小姐(人事主管)
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联系电话： (合则约见、谢绝来电)
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联系地址： 厦门市思明区吕岭路1819号精图数码大厦B座701-6(361000)(合则约见、非请勿访)
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公司性质： 私营股份制
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公司行业： 交通/运输/物流 航天/航空
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专注于国际、国内物流供应链服务、管理的企业，主营国际海空运进出口、订舱、报关、报检、拆箱、仓储、贸易、国内海陆及陆路运输等相关业务，其核心竞争力亦是为跨国公司在中国投资企业提供量身订造的供应链解决方案，满足客户采购、生产以至销售等需求。
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